Accessibility Policy & Statement

Advanced Houston Surgical wants every patient and visitor to be able to use our website and our services, including people with disabilities. This page explains our accessibility policy, what we have done on this website, what we know is not perfect yet, how we can help you in other ways, and how to tell us about a problem.

Last updated: November 11, 2026

1. Our Commitment:

We are committed to giving people with disabilities equal access to the information and services we offer, in our office and online. We treat accessibility as an ongoing part of building and maintaining the website, not as a one-time project, and we work to fix problems that visitors report to us.

2. Standards We Follow:

Our target is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C).

We work toward this target, but the website has not been formally audited, so we do not claim full conformance. Where we know a part of the site falls short, it is listed under Known Limitations below.

3. Measures We Have Taken:

  • Skip link. A "Skip to main content" link lets keyboard and screen reader users jump past the menu.
  • Keyboard access. Menus, tabs, FAQs and carousels can be used with a keyboard alone.
  • Visible focus. The element in focus is clearly outlined, so you can see where you are on the page.
  • Text alternatives. Meaningful images have descriptive alternative text; purely decorative images are hidden from screen readers.
  • Video captions. We request captions for our videos.
  • No automatic movement. Carousels do not move on their own.
  • Reduced motion. If your device is set to reduce motion, we reduce or turn off animations.
  • Readable and resizable. Text can be resized to 200% without losing content or function, and pages work on screens as narrow as 320 pixels without horizontal scrolling.
  • Accessible consent dialog. The cookie consent popup can be used with a keyboard and a screen reader.

We also aim to use clear headings and descriptive link text, keep sufficient color contrast, and use clear, plain language.

4. Known Limitations and Third-Party Content:

  • Appointment form. The "Schedule a Consultation" form is provided by Hive Bariatrics (med.hivebariatrics.com). It is run by another company and is outside our control, so we cannot guarantee its accessibility. If you have any trouble with the form, please call us at (713) 263-3900 and we will help you request an appointment by phone.
  • Videos and maps. Embedded YouTube videos and the Google Maps embed are provided by Google. We choose how they are placed on our pages, but not how they work inside. If you have not allowed Functional cookies, we show a link to Google Maps instead of the map. If you cannot use the map, please call us for directions.
  • Documents. Our patient journey PDF may not be fully accessible. Call us and we will provide an accessible copy.

5. Other Ways to Get Information or Book:

If you cannot use any part of this website, you can get the same information and services another way. Call us at (713) 263-3900, Monday–Friday, 9:00 AM–5:00 PM, to request a consultation or ask for any information on this website. We can also provide information by mail, in large print or in another format you request.

These independent resources offer information about assistive technologies, such as screen readers, screen magnification and keyboard navigation:

6. Help for Your Visit:

If you need an accommodation for your visit because of a disability, such as help getting to or around the office, extra time, a companion or service animal, or a different way to communicate with us or fill in forms, please call us before your appointment. We will work with you to meet your needs.

7. Feedback and Complaints:

If you have difficulty using any part of this website, or you think we have not met this policy, please let us know. It helps if you tell us:

  • the page address (URL) or the document you were trying to use;
  • what went wrong, and what you were trying to do;
  • the browser, device or assistive technology you were using, if any; and
  • how you would like us to contact you.

You can reach us by:

  • Phone: (713) 263-3900 (Monday–Friday, 9:00 AM–5:00 PM; closed Saturday and Sunday)
  • Mail: Advanced Houston Surgical, 6300 W Loop S, Suite 495, Bellaire, TX 77401

We will look into the problem, help you get the information or service you need in another way in the meantime, and let you know what we will do to fix it.

8. Review of This Policy:

We review this policy and the website's accessibility from time to time and whenever we make major changes to the site. This page was last reviewed on November 11, 2026.